How old does my child have to be to attend? 

Our courses are for children aged 4 – 11. Children who are 4 are our MiniStars. Children who are 5+ are our SuperStars

 

What time do the courses start and finish? 

MiniStars courses start at 9 am and finish at 1 pm.

SuperStars courses start at 9.30 am and finish at 3.30 pm.

If you need to make an earlier start you can drop your children off from 8.45 am.

Every Friday we invite parents to join us at 3.00 pm for our presentation ceremony.

 

What should my child bring with them?

 All children, MiniStars and SuperStars, should bring a packed lunch, plenty to drink, and, in fine weather, sun cream and a sun hat.

We recommend that each child brings their own water bottle.

 

What should my child wear?

Your child should wear comfortable clothing and robust shoes that allow them to take part in all our activities. Tracksuit bottoms or leggings and trainers are ideal.

 

Do you accept childcare vouchers?

 Sorry, no. This is because we’re classed as a sports coaching company rather than a childcare provider.

 

What training, checks and support do your coaches have? 

 We provide child safety and first aid training for all our holiday course coaches. They all have up-to-date DBS checks. And they have the full support of the SuperStars management team.

Our managers are in touch with all our courses every day and visit each course at least once to carry out a compliance check.

 

Why do you ask me to give you a password? 

 The password is to protect the safety of your child. We will only allow your child to be collected by an adult whose name we have and who gives us the correct password.

 

Why do you ask for my permission to take photographs? 

 We take photographs of our courses to use on our social media channels and other marketing materials. Although we will never name your child, if they appear in any of these photographs we need your permission to use them.

 

Should I bring my booking confirmation with me? 

Yes please. This will help our coaches register your child quickly.

 

You have bring a friend days. Can I book one of my other children on as the friend?

 Sorry, no. You can only use this for your children’s friends, not for siblings or other relatives.

Do you offer any discounts? 

Yes, loads.

You can make great savings when you book for 3 days or more. And when you book for a whole week, you get day 5 absolutely free.

 

Can I book for five days at a discount and then spread those days over more than one week?

 No, sorry. These discounts apply to days booked for the same week.

 

What if I need to cancel my booking? 

If you cancel within 7 days of making your booking we’ll give you a full refund. If you cancel more than 7 days after making your booking we’ll credit your account with 50% of the amount you paid for you to use on another course.